Privacy Policy

1. Who we are

Sunland Dental Care ("we," "us," "the Practice") operates sunlanddentalcare.com. Our contact details appear at the bottom of this page.

2. Two different sets of rules

Information you provide as a patient during dental care — your chart, X-rays, treatment records — is Protected Health Information governed by HIPAA and California's Confidentiality of Medical Information Act. That is addressed in our Notice of Privacy Practices.

Information collected by this website — what you type into the contact form, and analytics about your visit — is governed by this Privacy Policy. Please do not submit detailed medical information through the website contact form.

3. Information we collect

Information you give us

Our appointment request form asks for your name, phone number, the topic of your inquiry, your preferred days and times, and any message you choose to write. Submitting the form sends this information to the Practice by email so we can contact you.

Information collected automatically

We use Google Analytics to understand how visitors use the site — pages viewed, approximate location (city/region level), device and browser type, how you arrived at the site, and time spent on pages. Google Analytics sets cookies and may collect your IP address. We use this to improve the website, not to identify you individually. Google's practices are described at policies.google.com/privacy, and you can opt out using Google's browser add-on at tools.google.com/dlpage/gaoptout.

We may also receive limited aggregate information from our hosting provider (Vercel) for security and performance purposes.

4. How we use information

• To respond to your appointment request or question
• To schedule, confirm, and follow up on appointments
• To operate, secure, and improve the website
• To comply with legal obligations

We do not sell or rent your personal information. We do not share it with third parties for their own marketing purposes.

5. Who we share information with

We share information only with service providers who help us operate — such as our website host, email provider, and analytics provider — and only as needed for those services. We may also disclose information where required by law, to protect the safety of any person, or in connection with a legal claim.

6. Cookies and tracking

Cookies are small files stored by your browser. This site uses them for analytics as described above. Most browsers let you refuse or delete cookies through their settings; the site will still work if you do. We honor Global Privacy Control (GPC) signals where required by law.

7. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

• Know what personal information we have collected about you and how we use it
• Delete personal information we have collected, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of any sale or sharing of personal information (we do not sell or share personal information)
• Not be discriminated against for exercising these rights

To exercise any of these rights, call us at (818) 353-5520 or email dremami@sunlanddentalcare.com. We may need to verify your identity before responding. Note that medical information governed by HIPAA and the CMIA is generally exempt from CCPA and is handled under those laws instead.

8. Security

We use reasonable administrative and technical safeguards to protect information, and this website is served over an encrypted HTTPS connection. However, no method of transmission over the internet is completely secure. Email in particular is not a secure channel — please do not send sensitive medical details by email or through the website form.

9. Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them through the site. Parents and guardians provide information on behalf of minor patients as part of the treatment relationship.

10. Third-party links

Our site links to third-party sites (for example, review platforms and health directories). We do not control those sites and are not responsible for their privacy practices. Review their policies before providing information.

11. Changes to this policy

We may update this policy from time to time. The effective date at the top reflects the most recent version, and material changes will be posted on this page.